Privacy Policy
Last updated: May 25, 2026
Touchpoint Media respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at touchpointmedia.ca, contact us, or interact with our services.
Information We Collect
We may collect personal information that you choose to provide, including:
- Name
- Email address
- Phone number
- Company name
- Project, campaign, or inquiry details
- Any other information you submit through our website forms or email
We may also collect basic technical information automatically, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- General website usage data
This information helps us understand how visitors use our website and improve the user experience.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Provide information about our services
- Communicate with clients, partners, or prospective clients
- Improve our website and marketing
- Maintain website security
- Meet legal, regulatory, or business obligations
We do not sell your personal information.
Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic and improve performance. These tools may collect information about how visitors use the website, such as pages viewed, time spent on the site, and general device or browser information.
You can control or disable cookies through your browser settings.
Email Communications
If you choose to contact us or subscribe to updates, we may use your email address to respond or send relevant communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
How We Share Information
We may share limited personal information with trusted service providers who help us operate our website, manage communications, host data, or provide analytics. These providers are only given access to the information needed to perform their services.
We may also disclose information if required by law or to protect our rights, users, or business operations.
Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
No website or online system is completely secure, but we take reasonable steps to protect the information we collect.
Retention of Information
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal or business requirements.
To make a request, contact us at:
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above.
Contact Us
For privacy-related questions or requests, please contact:
Touchpoint Media
Email: info@touchpointmedia.ca